8/21/2023 0 Comments 3 slides paperless agent listingPolicyholders can enroll in paperless delivery for each eligible policy by logging in to their myPolicy account. You will receive an activity titled A Notice of Email Delivery Failure: Review Policyholder Contact info to take the necessary steps to contact the policyholder and complete a policy change to update their email address. If the policyholder’s email address is no longer valid, paperless document delivery will discontinue and the policyholder will receive all policy and billing documents by mail. Policyholders will be notified via email and/or mail when they have enrolled, unenrolled or a change has been made to their paperless enrollment status.Citizens’ Paperless Delivery Terms and Conditions are available on our website.Policyholders should contact their agent or Citizens to update their email address, if necessary.The first-named insured may unenroll in paperless delivery at any time and policy and billing documents will be sent to the policyholder by mail.Some important documents will continue to be mailed to the policyholder’s mailing address on file such as the Notice of Cancellation.The first-named insured must enroll in paperless delivery via myPolicy. Personal Lines policyholders with an email address on file will be notified of the new paperless delivery option available to them. (New) Receive email notifications when new policy documents and billing invoices are available in lieu of mailed documents.Make payments online, with a few exceptions. Registration allows policyholders with active accounts to: This allows the policyholder to receive email notifications when renewal policy documents, billing invoices and other notices are available to view online.Ĭitizens encourages only first-named insureds with a valid email address on file with Citizens to register and/or activate their myPolicy account. Paperless delivery is here! Citizens added this new feature to myPolicy for Personal Lines policies only.
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